We provide a 2 year warranty with our cases. This means within 2 years of purchase, we are happy to provide one replacement.
REFER TO WARRANTY PER PRODUCT SECTION BELOW FOR YOUR WARRANTY OPTIONS.
STANDARD CASE: Free replacement - Just pay shipping $6.00 for USA $16.00 for International.
STANDARD CASE 2.0: Free replacement - Just pay shipping $6.00 for USA $16.00 for International.
STANDARD CASE 3.0: Free replacement - Just pay shipping $6.00 for USA $16.00 for International.
CLEAR CASE: Free replacement - Just pay shipping $6.00 for USA $16.00 for International.
MESH CASE: Free replacement - Just pay shipping $6.00 for USA $16.00 for International.
PRO CASE: Contact us for more information.
Once you receive your replacement you are not eligible for another return or warranty replacement.
If you have received a defective Tempered Glass Screen Protector please send us a photo of the defect.
Please do not remove the protective film on the product as we can not provide a warranty for used Tempered Glass Screen Protectors. Send us a photo and description of the issue firstname.lastname@example.org
All returns must be postmarked within 7 days of the delivered date. All returned items must be in undamaged condition, with all original packaging (used Tempered Glass Screen Protectors & MagSafe Magnets are not eligible for return)
IF CLEAR CASE WRAPPER IS REMOVED WE CANNOT OFFER A RETURN
(all prior and post shipping/processing fees are excluded from refund amount)
To return an item, fill out contact form below.
Please note, you will be responsible for all return shipping charges.
After receiving your return and inspecting the condition of your item, we will process your return request. Please allow at least 2 days from the receipt of your item to process your return/exchange. Refunds may take 2-4 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service contact below to arrange an exchange.
Shipped orders are NOT eligible for cancellation.
Once your order has been shipped it CANNOT be cancelled. Please allow at least 1-3 business days for your item to be shipped. If the item is backordered, please allow 1-2 weeks or otherwise stated on product page.
If your address is entered incorrectly and returned to our warehouse, we cannot refund or cancel your order. Please make sure your address is entered correctly.
Please note: Customs, duties, and taxes are not covered for International orders.